EN GR

CORONAVIRUS YOUR FAQS


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1. Is Kritsa Gastronomy Hotel open?

Kritsa Gastronomy Hotel is not open at this time. We will re-open when it is declared safe to do so by the Government. We expect to re-open on the 1st of June 2020.

2. Is Kritsa Restaurant open?
Kritsa Restaurant is not open at this time. We will re-open when it is declared safe to do so by the Government. We expect to re-open on the 25th of May 2020.

3. Is Kritsa Gastronomy Hotel open all year?
Yes, Kritsa Gastronomy Hotel is open all year – 12 months.

4. Can I still book a cooking lesson at Karaiskos farm?

Yes, you can still make a booking online for dates in the future. You will not be able to make a booking for a date which we are closed. Follow the link to see availability: https://peliongastronomy.travelotopos.com/c/1.

5. Can I still make a booking online?
Yes, you can still make a booking online for dates in the future. You will not be able to make a booking for a date which we are closed. https://kritsahotel.reserve-online.net/ follow the link to see availability.

6. What is the contact number for Kritsa Gastronomy Hotel?
Please contact our team on +30 2428090006. Please note we are experiencing more calls that usual during this time. We will endeavor to answer your call as soon as possible. You can contact our team by e-mail on info@hotel-kritsa.gr.

7. Can I get cancel my booking for the Kritsa Gastronomy Hotel?

Existing Reservations: All reservations – even those described as “non-cancellable” (“Advanced Purchase or pre-pay”) – that are scheduled for arrival before May 30, 2020, can be changed to an alternative date at no charge up to 12 noon on the day of arrival.
New reservations: Any reservation you make that are booked between 1/6/2020 and November 30th, for any future arrival date, can be changed up to 24 hours before your scheduled arrival or cancelled at no charge up to 5 days before your scheduled arrival.

On behalf of Kritsa Gastronomy Hotel.

We would like you to know the safety, health and well-being of you and our team is our highest priority. As the circumstances around coronavirus (COVID-19) continue to evolve, please see our most recent update below on what we are doing to ensure maximum safety for our guests during this time.

In response to the coronavirus, we are undertaking additional measures in consultation with national, global and local public health organizations in line with precautionary and response procedures to continue to provide a safe environment.

A few of the many actions we are taking:

We are fully briefing our teams on an ongoing basis with regular updates and enhanced operating protocols based on the advice of public health authorities and professionals.

We have deployed sanitization stations across our hotels.

We have increased the frequency of cleaning all areas using high-grade disinfectant.

Thank you for your continued support throughout this period. We will keep you updated and as always, we look forward to welcoming you.

Contact us via phone at (+30) 2428099121, (+30) 2428090006 (+30) 6972405836 or via email info@hotel-kritsa.gr

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